Posted in Medical Assistants on July 2, 2011

The Skills Of The Medical Assistant

The medical assistants are found in every hospital, clinic and many other healthcare centres. These ubiquitous personnel in the world of health and medicine are always expected to perform more and better. So, the medical assistants with skills and perfection are mostly selected by the employers. In the bad and painful days of life, the patients need someone for support. When the doctors are too busy in the treatment process, the medical assistants fulfil the small requirements of the patients. Therefore, it is important for any medical assistant to do justice to the doctors as well the patients’ needs and requirements.
The skills of the medical assistant help these professionals in knowing the expectations from everyone around. Although, all the medical assistants are trained, and are known for their good effort, some additional skills can always do wonders in their works. The medical assistants need to answer telephone calls from the patients. The patients’ questions are also answered by them. So, it is important for these assistants to be polite. They should understand that the patients are completely unaware of their disease, treatment and procedures such as filling the insurance and other forms. So, they should help the patients in getting familiar with all the procedures. Sometimes, the patient may ask some questions that the medical professionals find very silly or even irritating. In such cases, they should have patience and should answer the patients in a friendly manner.
The work of the medical assistants is not limited to taking care of the patients only. They do a lot of other tasks such as maintaining the records and information about the patients, fixing appointments and more. The skills of the medical assistant specify the presence of discipline in these professional as extremely important. When a number of works are assigned to these personnel, one thing that can keep everything organised is discipline. So, the medical assistants should stick to their schedule and complete the assigned work on time. Responsibility is another important thing that the medical assistants should have in them. They are expected to keep a neat record of the patients’ history and this requires a responsible person for the task. Hence, they should understand the seriousness of their job and so avoid being careless under any circumstances.
The skills of the medical assistant help one in achieving the best position in one’s career. These include all the minor details that these assistants should take care of as professionals. These help them in realising their goals practically. Whatever tasks the medical assistants may do, ultimately they are part of the medical world. And being a part of it, they must be experts in some of the regular works. One in this field must know the blood pressure check up process as it is required very often. Also, the medical assistants should master the skill of injecting. Doing injections is not a very tough task. But sometimes one comes across patients who are very hesitant in this case. Some may also get afraid from the needles and say no to injections. Hence, the medical assistants must know the tricks of easing the patients’ anxiety.
Work etiquette is very necessary for the professionals who work in an environment where meeting with new people is quite common. And in case of medical assistants, they meet with the people seeking help. So, they should be decent and good to the patients. A good medical assistant is always cooperative and welcoming.
The skills of the medical assistant serve as the guide for the medical assistants for getting the desired results. And ultimately, these make everyone’s job easier by providing the best and skilled medical assistantmedical assistant.

Find a Medical Assistant School Near you

  • Campus | Penn Foster
    Degrees | Medical Administrative Assistant

Tags: ,